Career Opportunities

with LifeStream Behavioral Center

Careers At LifeStream Behavioral Center

LifeStream Behavioral Center is an OFCCP compliant organization. If you'd like more information, please visit the Office of Federal Contract Compliance Program’s (OFCCP) EEO is the Law poster.

Care Coordinator

Department: 055 - Child CSU
Location: Leesburg, FL

The Care Coordinator at LifeStream will assist clients in the Children’s Crisis Unit in obtaining and maintaining placement in the least restricting community environment, reducing the need for crisis stabilization and psychiatric hospitalization.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without an accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. 

The Care Coordinator will provide care coordination and support services for clients who are at-risk for suicide for a minimum period of 90 days, or until the client can be successfully transitioned to case management services or maintain success without case management services. They will also provide clients and their families with an introduction and orientation to the program. Care Coordinators will work with the client and family to establish rapport, identify barriers to past and current service utilization, provide education about the utility of services, and build motivation to encourage participation in services.

  • Care Coordinator shall provide the following linkages      as applicable:
    • Access to suicide, behavioral health, and behavioral       health services
    • Case management including assistance in connecting to       benefits and other supportive services
    • Integration with primary healthcare physician for       medical treatment and/or psychiatrist for medication management
    • Housing options; shelters, assisted living facilities,       adult foster homes, independent living, etc. Residential programs, faith-based or       spiritual care and support
    • Medication clinic and/or pharmacy, entitlement and       transportation services, psychosocial rehabilitation programs
    • Peer support and advocacy, Academic tutoring and       mentoring
    • Substance use treatment
    • Meet with family to explain the suicide pathway       policy, define care transitions and all aspects of care coordination       including Well Checks if contact is not made or returned
  • Upload documents outlining follow-up procedures and      track contact with client (over 90 day period).
  • Attend staffing meetings between agencies
  • Collect and report on data measures related to client      caseload
  • Engage in discharge planning and education along with      CSU staff, individual client and family
  • Discuss and review Safety Plan/Wellness Toolkit upon      discharge with client/family and CSU team and participates in discharge      care instructions with nurse upon discharge
  • Provide follow-up phone call within 24 and 72 hours      upon discharge of CSU
  • Provide follow-up calls at 7, 14, 21, 30, 60 and 90      days after day of discharge.
  • Provide appointments within 7 days of the discharge      from acute care with verification within 1 business day post appointment
  • Collaborate with Mobile Crisis Team (MCT) to provide      home visit within 24 – 36 hours after missed appointment time
  • Record and document every contact and attempted contact
  • Provide crisis intervention if youth is actively      thinking about suicide which may include home visit, mobile crisis      involvement, and any other support services deemed appropriate and      document
  • Ensure that PHQ-9 is completed at least every 30 days
  • Review safety plan with youth and make changes as      appropriate every 30 days or when there is a crisis share with other      follow up providers

COMPETENCIES: Knowledge, Skills, Abilities, and Motivation (KSAM) required for an employee to be successful

  • Serving      Our Consumers: Effectively      meeting consumer needs, building productive consumer relationships, and      taking responsibility for consumer satisfaction and loyalty. 
    • Consumer       Focus: Dedicated to meeting the expectations       and requirements of internal and external customers; gets first-hand       customer information and uses it for improvements in products and       services; acts with customers in mind; establishes and maintains       effective relationships with customers and gains their trust and respect
    • Valuing       Diversity: Works with and values all kinds       and classes of people equitably; deals effectively with all races,       nationalities, cultures, disabilities, ages and both sexes; supports       equal and fair treatment and opportunity for all.
  • Effective      Communication: Clearly      conveying information and ideas to individuals and groups in a manner that      engages the audience and helps them understand and retain the      message.  
    • Listening:       Practices attentive and active       listening; has the patience to hear people out; can accurately restate       the opinions of others even when he/she disagrees.
    • Conflict       Management: Steps up to conflicts, seeing       them as opportunities; reads situations quickly; good at focused       listening; can hammer out tough agreements and settle disputes equitably;       can find common ground and get cooperation with minimum noise.
  • Continuous      Improvement: The      ongoing process of achieving positive changes in service and processes in      order to improve efficiency and quality.      
    • Organizing: Can marshal resources (people, funding, material,       support) to get things done; can orchestrate multiple activities at once       to accomplish a goal; uses resources effectively and efficiently; arranges       information and files in a useful manner.
    • Creativity: Comes up with a lot of new and unique ideas; easily       makes connections among previously unrelated notions; tends to be seen as       original and value-added in brainstorming settings.
  • Expertise:      Demonstrating      proficiency of an employee's skill or knowledge within their field of      practice. 
    • Functional/Technical       Skills: Has the functional and       technical knowledge and skills to do the job at a high level of       accomplishment.

JUDGMENT/DECISION MAKING: Must be able to assure confidentiality while maintaining open lines of communication. Must have the ability to identify potential and actual issues relating to the individual served or refer to the appropriate individual. Care coordinators/teams will also assess (on an ongoing basis) level of suicidal risk, stressors/needs, and adequacy of safety measures/supports.

EDUCATION & EXPERIENCE:

  • Required: Bachelor’s Degree from an accredited university or      college with a major in counseling, social work, psychology, or a related      human services field and one year full time or equivalent experience      working with children at risk. Valid and current Florida Driver's License      required.

TRAINING & DEVELOPMENT: Completes all requirements according to the FL LINC Grant and the Individual Training Plan within the first six months of hire and annually.

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