Career Opportunities

with LifeStream Behavioral Center

Careers At LifeStream Behavioral Center

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Substance Abuse Case Manager

Department: 015 - Adult Substance Abuse Case Management
Location: Citrus County, FL

ESSENTIAL FUNCTION: Performs the full range of case management tasks and responsibilities. The Substance Abuse Case Manager (SACM) is to link people who are suffering addiction and mental illness with admission to treatment programs commensurate with their respective disorders. The SACM will serve forty (40) individuals of varied socioeconomic, legal and treatment histories. Conducts comprehensive psychosocial assessments and negotiating services that will be provided to each individual via the SACMís coordination and support. The SACM will make one face-to-face visit with each individual per month and visit the individualís residence a minimum of once every other months to assess each individualís living environment and assist individuals with obtaining services related to household management and budgeting.

Must be able to meet recurrent deadlines; document legibly and accurately all activities completed with or on behalf of each individual; to act as mentor to individuals by modeling behaviors normally accepted as a conventional respective of each individualís disability and intellectual functioning; attend all clinical supervision meetings with clinical supervisor on a monthly basis or as scheduled and be willing and able to work flexible hours to accomplish duties related to individualís care.

Must have reliable transportation and a willingness to travel. Must be capable of working with individual, family, and group treatment modalities. Must be able to document accurately, remaining current with all documentation, and have good handwriting. Excellent communication with internal and external customers is vital.

RESPONSIBILITIES: The SACM will work as a coordinator and advocate while linking support services and providing individuals with supportive counseling in the community and in outside agency settings. This population is defined as ďPriority ClientsĒ in Chapter 65E-15. Family or significant others will be incorporated into each individualís treatment and community support network with the consent of the individual. The SACM is responsible for coordinating each individualís substance abuse and/or psychiatric treatment as well as any ancillary services provided through community agencies and organizations. Additionally, the SACM will monitor, evaluate and record all individualsí service provision and offer supportive counseling aimed at individualís attainment of personal goals and objectives.

The SACM will advocate in each individualís best interest within all domains of a individualís medical, legal, economic and clinical domains; assess each individualís clinical problems and needs and refer to services directly related to these needs; coordinate, support and monitor each individualís progress and compliance with all treatment modalities and legal obligations as well as ancillary services provided by outside agencies and organizations; convene and conduct clinical staffing(s) with psychiatrist, supervisors and other related treatment staff involved with the individualís inpatient, outpatient and residential care; assist individualís family or significant others to participate in individualís treatment, link individual with community support groups that provide ongoing encouragement and support (i.e. AA, NA or religious organizations offering services).

The SACM will conduct medication reviews prior to a individualís scheduled psychiatric consults to assess emotional, mental and behavioral stability related to individualís prescribed medications and their respective side effects. SACM will also assess each individualís sobriety, legal involvement and social interactions in the community and coordinate all pertinent information with individualís psychiatrist and all other clinical staff involved with individualís substance abuse and/or clinical treatment.


The SACM will communicate with all professionals involved with individualís treatment. Staff individualís current problems in each domain with all clinical staff at scheduled meetings. Discuss treatment alternatives with other case managers at scheduled meetings to obtain advice and recommendations related to individualís ongoing sobriety and psychiatric care as well as compliance with all court ordered treatment and program activities. The SACM will assist with coordination of each individualís discharge from the Centerís hospital and confer with State Hospital Liaison (as necessary) to discuss clinical behavioral attributes of particular individualís service provision and follow up in the community. In addition, SACM is expected to attend and complete all required professional competency training in compliance with DCF and the Centerís policy for SACMís specific position.

KNOWLEDGE AND JOB SKILLS: Must have a working knowledge of billing procedures, requirements for reimbursement and pertinent state regulations. Ability to make clinical and administrative decisions. Ability to develop and maintain community network of resources. Good clinical skills with the ability to make clinical decisions about the individualís stability are basic. Time management skills are fundamental. Good verbal and written communication skills are vital to this position. Good handwriting and documentation skills are essential. Professional telephone skills are essential. Basic computer skills are required.


1)     Age Specific: Developmental Stages, Assessment, Knowledge, Interpretation, Interventions, Enhancement of Family Involvement 

2)     Basic Job Readiness: Courtesy, Flexibility, Reliability, Responsiveness 

3)     Personal Effectiveness: Communication, Interpersonal Skills, Self-Management, Thinking Skills. 

4)     Organizational/Management: Compliance, CQI, Commitment, Leadership, Linking/Networking, Management of Information, Organizational Participation, Safety 

5)     Performance Specific: Assessment, Crisis Management, Customer Focus, Empowerment/Advocacy, Psychosocial Interventions, Treatment/Service Planning, Identification of Substance Abuse Problems 

JUDGMENT: Sound clinical judgment as demonstrated by the ability to make on the spot decisions based on the individualís current status, past functioning level and potential strengths and weaknesses is essential to job performance. The ability to determine appropriate resources that meet the needs of the individual. 


Education: Bachelorís degree in the human services field and certification as a Targeted Case Manager is required within the first six months of hire. 

Experience: A minimum of one (1) year experience is preferred; equivalent training and experience on a year-for-year basis in a related field will be considered. 

Personal Qualities: Must be dependable, flexible, organized, have initiative and have the ability of meeting deadlines. Must be able to work autonomously. Patience and high tolerance for frustration is essential to this position. Must have ability to empathize; analyze environmental and social factors that may place an individual at risk of relapse and/or decompensation; interact with the public in a proactive manner to protect the rights of all individual to live their lives without undue criticism and/or discrimination as a result of their disability; be able to fulfill job duties with a minimum of direct supervision and personal tact when interacting with people and situations related to criminal activity associated with substance abuse activities.

Supervisory Responsibilities: None

Special Factors: Must be able to work under pressure. It is important for a person in this position to enjoy working with difficult individuals and act as a role model whenever possible. Must be able to respond to emergencies and provide crisis intervention.

Staff Development: Completes all Administrative and Competency requirements as outlined on Individual Training Plan. Required by DCF to have twenty (20) hours of staff development training per year.

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