Career Opportunities

with LifeStream Behavioral Center

Careers At LifeStream Behavioral Center

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Ward Clerk

Department: 056 - Inpatient Nursing
Location: Leesburg, FL

ESSENTIAL FUNCTION: Performs routine, non-technical clerical duties in accordance with prescribed standard operating procedures. Performs behavioral technician duties as needed. Performs overall review of the clinical record according to standard operating procedures, notifies discipline supervisor of any deficiencies and follows correction through to completion. Performs clerical, including medication and lab, responsibilities in an accurate, timely and professional manner. Acts as a liaison between all disciplines. Completes other clerical duties to ensure smooth operation of the nursesí station and unit in general. Must demonstrate the ability to interact cooperatively with multiple disciplines and personalities. Ability to successfully complete initial and annual Techniques for Effective Aggression Management (TEAM) physical restraint and verbal de-escalation training.

RESPONSIBILITIES: Take off physician orders and enter in TIER, record on Kardex (remove record on Kardex,), MAR and Medication Profile form. Assures that work order is co-signed/noted by the nurse. Promptly answers the phone at the nurseís station in a professional manner and consistently follows up as needed. Prepares and distributes lab orders. Files lab results after they have been reviewed by the appropriate physician and has the physician initial the lab sheet. Stamp scripts for purchase at designated pharmacy for patients involved in the Indigent Drug Program.

Order clerical supplies for staff station as needed. Assists the charge nurse with ensuring that necessary forms and paperwork accompany patients when being sent on outside medical appointments or transfers to the emergency room. Review chart checklist and communicate deficiencies to staff involved or the discipline supervisor when indicated and document.

Breakdown of chart contents after patientís discharge is complete. Assures that discharge notice is sent and that all documents are present and complete. Prepares packets for transfer to other facilities, either within the Center or outside facilities using proper mailing system. Records mailing on Face Sheet and Packet Log. Prepares packets for State Hospital discharges. Copies chart prior to the day of discharge. Also, copy to the Centerís State Hospital Liaison.

Monitors accuracy and completeness of checklist for billing purposes. Prepares transfer slips on all transferred patients, and discharge slips on all discharged patients. Completes maintenance requests, obtains appropriate signatures, and assists in follow through. Advised the Director of Access Center/UR and/or Charge Nurse on matters concerning the efficient management of the staff station Advised the Director of Nursing, unit nursing staff, .and the nursing supervisor (remove the Director of Access etc) Assures staff station is supplied, neat and orderly.

KNOWLEDGE AND JOB SKILLS: Knowledge of medical terminology is basic to this position. General knowledge and awareness of mental illnesses and behavioral healthcare is helpful. Excellent verbal and written communication skills are vital. Demonstrates legible hand writing and accuracy in documentation.  

 

CORE COMPETENCIES:

1)     Age Specific: Developmental Stages, Assessment, Knowledge, Interpretation, Interventions, Enhancement of Family Involvement 

2)     Basic Job Readiness: Courtesy, Flexibility, Reliability, Responsiveness 

3)     Personal Effectiveness: Communication, Interpersonal Skills, Self-Management, and Thinking Skills. 

4)     Organizational/Management: Compliance, CQI, Commitment, Linking/Networking, Management of Information, Organizational Participation, Safety 

5)     Performance Specific: Assessment, Crisis Management, Customer Focus, Empowerment/Advocacy, Medication Issues, Psychosocial Interventions, Treatment/Service Planning,

JUDGMENT: Although this position performs under general supervision, the employee must be able to exercise independent judgment.

JOB REQUIREMENTS:

Education: High school diploma or equivalent.

Experience: One (1) year experience in medical or behavioral healthcare setting.

Personal Qualities: Cooperative and able to develop sound working relationships with a variety of people. Demonstrates professionalism to internal and external personnel. Patience, dependability, well-organized and detail oriented is fundamental to satisfactory job performance. Must show initiative, self-direction, and be able to work autonomously. 

Supervisory Responsibilities: None

Special Factors: Will perform duties of Behavioral Technician on units when needed and successfully accomplish essential functions of the Behavioral Technician when needed. Demonstrates the ability to maintain a safe environment for clients. Demonstrates accuracy in the observation recording of clientsí behavior and activity. Ability to successfully complete initial and annual Techniques for Effective Aggression Management (TEAM) physical restraint and verbal de-escalation training. High level of exactness and accuracy in documentation and follow-through.

Staff Development: Completes all administrative and competency requirements as set forth in Individual Training Plan.

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