Career Opportunities

with LifeStream Behavioral Center

Careers At LifeStream Behavioral Center

LifeStream Behavioral Center is an OFCCP compliant organization. If you'd like more information, please visit the Office of Federal Contract Compliance Program’s (OFCCP) EEO is the Law poster.

Patient Account Clerk - (Weekend POOL)

Department: 065 - Hospital Business Office
Location: Leesburg, FL

ESSENTIAL FUNCTION: This employee collects demographic and admission information, admits clients, verifies all information and will obtain proper signatures on all required documentation. He/she collects, deposits, discharges clients and assists in the performance of other departmental duties. Computer literacy with the ability to learn new software is essential to the performance of this position. Must be able to operate a multi-line phone system and general office equipment. Employees in this position must be able to tolerate fast paced, stressful environment and appropriately deal with clients in all stages of crisis. Individuals should be organized and have excellent time management skills. It is crucial that employees in this position maintain and protect client confidentiality.

RESPONSIBILITIES: Verbally verifies information with clients as they are admitted. Updates information in the computer as needed. Interviews all clients or guarantors for complete and accurate information. Explains all required forms for admission to client or guarantor. Obtains and witnesses signatures of the client or guarantor. Completes face sheets. Completes all financial paperwork with the client or guarantor, including: Financial Statement, Client/Guarantor Agreement, Notice to Medicare Clients, copies all insurance cards and does pre-certification, and Billing and Payment Information. Prepares charts for units. Responsible for bed assignment and accurate census information being received by 6:00 A.M. each day. Ensures that the needs of the client and/or family member(s) are respected in a courteous and timely manner, in keeping with the Center’s Mission Statement. Receives, records and safeguards all client valuable in locked storage. Completes any Non-Admit packets in a timely manner. Performs File Maintenance on all admissions. Responsible for the completion of all discharge forms on client at time of discharge. Prepares necessary paperwork for the day-to-day operation of the hospital office. Assists Switchboard Operator.

KNOWLEDGE AND JOB SKILLS: Computer knowledge and typing skills are required to perform this position. Must be able to process a high level of confidential information. Good spelling, writing and communication skills are necessary. Must be able to learn verbal de-escalation skills. 

CORE COMPETENCIES:

1)      Age Specific: Knowledge

2)      Basic Job Readiness: Courtesy, Flexibility, Reliability, Responsiveness

3)      Personal Effectiveness: Communication, Interpersonal Skills, Self-Management, Thinking Skills

4)      Organizational/Management: Compliance, CQI Commitment, Management of Information, Organizational Participation, Safety

5)      Performance Specific: Customer Focus, Medication Issues, Psychosocial Interventions

JUDGMENT: Good judgment is integral to confidentiality and satisfactory job performance.  

JOB REQUIREMENTS:

Education: High school diploma or equivalent. 

Experience: One year experience in an office setting is preferred. 

Personal Qualities: Must be friendly, considerate, and able to show empathy for the clients. This employee should be able to work autonomously, show initiative as well as willingness to learn and accomplish necessary tasks.

Supervisory Responsibilities: None.

Special Factors: Must have a tenacious work ethic. 

Staff Development: Completes all administrative and competency requirements as identified in the Individual Training Plan.

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